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All casino's listed in the Top20Casino.com code of conduct, have all been personally tested to be loyal, with |
| the highest quality available on the Internet, most reputable, secure, stable and fast paying on-line casinos |
| for your entertainment. |
Top20Casino.com ensures the integrity of our web site and continues to gain the trust of thousands of new |
| online gamblers every year. |
To become eligible in being listed in our Top20Casino.com guide, we have gathered several top priorities, |
| among those are odds, payout times, customer support, ease of use and above all security. A gaming site |
| which does not meet the all criteria's will be eliminated. Below are a few criteria's: |
1. Compliance: |
| All Top20 casinos abide by the laws and regulations of the jurisdiction within which it does business. |
2. Downloads & Installations: |
| All Top20 casino's software downloads and installations are tested on Mac's and PC's, to confirm their |
| stability, speed, ease of installation and bug free, as well as graphic work and sound. |
For casino's that offer games in Java (online gaming), we test for quality, game selection, and stable |
| connectivity. |
3. Customer & Technical Support: |
| All Top20 casinos customer support and technical support are available 24/7 by phone or live chat. |
4. Odds |
| All Top20 casinos are certified and have been audited by PriceWaterhouseCoopers, the world's largest |
| professional services organization, helping clients solve complex business problems and measurably enhance |
| their ability to build value, manage risk and improve performance in an Internet-enabled world. |
5. Accountability: |
| To enhance customer confidence in the security of the gaming system, all Top20 casinos voluntarily agrees |
| to make their systems available for inspection and review by any legitimate gaming commission or |
| governmental authority. |
6. Consumer Privacy and Data Protection: |
| All Top20 casinos are equipped to protect customer privacy and confidentiality, and instituted controls to |
| detect and eliminate fraud and to protect data and the system from internal and external hacking. |
7. Truth in Advertising: |
| All Top20 casinos shall be truthful in their advertising and promotions and shall publish only accurate |
| information about their operations. All banners and text promotions listed in the Top20Casino.com web site |
| are approved by their casino. |
8. Dispute Resolution and Audit Trails: |
| In order to provide timely and efficient dispute resolution, All Top20 casinos retain detailed transaction |
| records of all financial dealings. These records are archived and accessible to the client, any legitimate |
| gaming commission, or governmental authority upon request. |
9. Payouts: |
| All Top20 casinos maintain customer balances in cash, or cash equivalent, ensuring that 100% of each |
| customer's balance is available for immediate withdrawal subject to verification. In addition, all Top20 |
| casinos are committed to prompt payment of all customer withdrawals. |
| Over $3 billion will be gambled online this year, Top20casino.com guide represents more than $1.2 billion. |
| If you're looking to wager and try your luck, whether it is today or another, know where your chances are |
| greater. There are thousands of casinos on the Internet that take advantage of their customers, we do |
| our best to ensure that these casinos get no business from us. |
Visit us first, we only list the very best! |

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